Wi-Fi guides
Practical answers to common Wi-Fi problems, and how to measure them yourself.
Is it your Wi-Fi or your internet provider?
Slow or dropping internet? Ping your router and the internet side by side to see whether your Wi-Fi or your provider is to blame.
How to prove to your provider your internet is slow
One speed test proves nothing. Here's how to test over several days, rule out your Wi-Fi and show your provider numbers they can't wave away.
How to find the best Wi-Fi channel
Check which channels nearby networks use on 2.4, 5 and 6 GHz and pick the clearest one in a minute.
Find Wi-Fi dead spots and the best place for your router
Walk your home room by room, find where the signal drops, and fix it by moving the router or placing an extender in the right spot.
What is a good Wi-Fi signal? dBm explained
Wi-Fi signal is measured in dBm, a negative number where closer to zero is stronger. Here's what -50, -67 and -80 dBm mean in practice.
Why your phone sticks to the wrong mesh access point
Your phone, not the router, decides when to switch mesh nodes. Here's why it holds on to weak ones and which router settings help.
Who's on my Wi-Fi? How to check
See which devices are connected to your Wi-Fi, work out which unknown ones are yours, and lock out anyone who shouldn't be there.